Deputy Operations Manager
Position Summary Expectations - Duties, Responsibilities
Report to: General Manager
Benefits:
- Competitive salary based on experience.
- Bonus and annual performance review.
- Health and accident insurance.
- Professional development opportunities.
- Assist Operations Manager in overseeing daily operations and ensuring service quality.
- Manage and supervise team leaders and frontline staff to achieve client satisfaction.
- Develop work plans, schedules, and operational procedures.
- Monitor staff performance, provide coaching and training.
- Handle client communication and resolve operational issues.
- Support in preparing reports, budgeting, and compliance with company policies.
- Bachelor’s degree in Business Administration, Management, or related field.
- Minimum 3 years of experience in operations management, preferably in cleaning or facility services.
- Strong leadership, problem-solving, and decision-making skills.
- Good communication in English and Khmer (both written and spoken).
- Ability to work under pressure and manage multiple tasks.
Cleaning Supervisor
Position Summary Expectations - Duties, Responsibilities
Location: Toul Kok
Benefits:
- Competitive salary with allowances.
- Overtime pays and performance incentives.
- Health and accident insurance.
- Training and career growth opportunities.
- Supervise and lead cleaning teams at assigned sites.
- Ensure cleaning standards and schedules are met according to company and client requirements.
- Provide on-the-job training and guidance to cleaning staff.
- Monitor use of cleaning materials and report needs for replenishment.
- Handle staff attendance, discipline, and performance issues.
- Report daily operations and incidents to management.
- High school diploma or equivalent (Bachelor degree is a plus).
- At least 1-2 years of supervisory experience in cleaning or facility services.
- Strong leadership and people management skills.
- Good communication in Khmer (basic English is an advantage).
- Reliable, responsible, and able to work flexible hours.
