Receptionist (1 Position)
Position Circumstances
- Career Category: Customer Service/Support
- Schedule:Full-time
- Salary: $280 - $400 Negotiable
As the first point of contact for clients, you’ll provide a warm welcome, manage appointment scheduling, handle phone and email enquiries, and assist the team with smooth daily operations. Your role ensures a professional and caring experience for every visitor.
Duties & Responsibilities:
- Maintain a warm and professional appearance
- Good problem-solving skills with compassion and a positive attitude
- Excellent communication and team working skills
- Identify and work compassionately with clients in various emotional states
- Multitasking and basic computer skills
- Show your love to all animals, the small, the large, the furry, the ones with scales, the ones with wings, the ones that slither, We see them all.
- Schedule appointments and procedures
- Check-in clients
- Monitor client flow from check-in to discharge
- Client call backs
- Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, exam rooms, kitchen and kennels if needed
- Process payment transactions
- Relay appropriate information to/from clients to doctors and/or management
- Reminder Calls (appointment and surgery)
- Client Communication on all active channels
- Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program
