Location: Cambodia (onsite/hybrid)

Duration: Approx. 3 weeks

Fee: Negotiable

Reporting to: Country Director

Objectives

• Assess key organizational structures, governance, and operational systems.
• Identify strengths and priority areas for improvement.
• Provide practical, actionable recommendations to support organizational development.

Scope of Work

Given the budget and timeline, the assessment will focus on high-priority areas:

• Document Review
• Review core organizational documents: governance structure, policies, HR and finance manuals, and recent programmatic reports.
• Stakeholder Interviews
• Conduct key interviews with all 6 staff members
• Conduct 3-5 consultations with key partners
• To assess collaboration capacity, communication practices, and internal/external partnership dynamics.
• To understand staff roles, decision-making processes, and organisational culture.
• To map how Felm Cambodia positions itself within the INGO/NGO landscape in Cambodia.
• To gather insights that will inform leadership, governance, and operational improvement needs.

Organizational Assessment & Recommendations

The consultant will focus on well-defined priority areas rather than broad organisational diagnostics. These areas include:

• Governance and oversight: clarity of roles, responsibilities, accountability mechanisms, and internal control practices.
• Decision-making systems: how decisions are made, documented, communicated, and by whom.
• Operational efficiency: HR processes including salary and benefit package, workflows, coordination practices, internal communication, and compliance alignment.
• Identify strengths, risks, bottlenecks, and propose 3-5 priority and actionable recommendations to each area of organizational structures, HR, governance, and operational systems.

Reporting

• Submit a concise assessment report (maximum 10–15 pages).
• Present findings and recommendations in a 1–2 hour virtual or in-person meeting with the Country Director.