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Communications and IT Support Service Contractor

with Habitat for Humanity International in Cambodia

BTDC-ID: 40542
Closing Date:

Expected Outputs

Communications and IT Support Service Contractor

Announcement Description

Habitat for Humanity International in Cambodia (HFHI-Cambodia) is a branch office of Habitat for Humanity International (HFHI) and began operations in 2003. We work with diverse international and local non-governmental organizations, UN agencies, corporate partners, and local and national authorities to build a better life through safe and affordable homes; to date, HFHI-Cambodia has served more than 188,000 families across Cambodia.

Expected Outputs

Communications and IT Support Service Contractor

  • Career Category: Consultancies
  • Location: Phnom Penh
Summary

HFH Country and Location: HFHI-Cambodia

Assessment duration: 01 August 2026 – 31 January 2027 (six months)

Scope of Work

The main scope of work is on external communication and visibility by ensuring timely, accurate, and high‑quality production of communication materials. This service includes drafting and editing content, managing media relations, and overseeing digital and social media platforms. S/He will also produce and edit short videos and design creative materials to strengthen Habitat for Humanity Cambodia’s branding and donor visibility. In addition, the service provider handles IT support and troubleshooting for users in HFHI-Cambodia office (PP, SR, BTB).

Deliverable Services and Outputs

The consultant ensures that the deliverable tasks and outputs are completed within the agreed tasks and timeframe.

  • Task #1: Strategic Communication & Branding
  • Task #2: Content Development
  • Task #3: Media & Public Relations
  • Task #4: Creative Production (Visual & Multimedia)
  • Task #5: Digital & Social Media Management
  • Task #6: IT support

Please click attachement below for more information.

Payment schedule:

The payment will be made after submitting the confirmation of the monthly report for the release of the payment requested by the Resource Development and Communications Coordinator.

Transfer the fee to the Service Contractor’s bank account directly.

Eligibility

  • Education:
  • Professional certificate or degree in communications, digital media, information technology or a related field is required.
  • Experience:
  • At least two years of experience in communications, media relations, or development projects with direct responsibility for producing communication materials.
  • Proven experience in content development, social media management, and media coordination.
  • Hands-on experience in short video production, editing, and creative design.
  • Experience in handling IT support, troubleshooting, and digital data management.
  • Preferred – in addition to the minimum:
  • Strong skills in graphic design and multimedia editing software (e.g., Adobe Creative Suite or equivalent).
  • Demonstrated ability to manage digital platforms and create engaging campaigns.
  • Good command of English and Khmer, both written and spoken.
  • Ability to travel to field locations for documentation and story collection.
  • Strong commitment to people-centered development and donor visibility.

Submission Requirements

Administration

Duration of the Service Contractor: The starting date is from 01 August 2026 to 31 January 2027 (six months). The contractor is required to work from HFHI-C office base at regular office hours, and the work result refers to a monthly service delivery report.

Tax arrangements: The Service Contractor will offer only the net amount in the financial proposal. Any applicable tax is borne by HFHI-C.

Application procedures:

  • This is a competitive procurement of the service contractor. The potential candidate will need to submit his/her expression of interest letter and updated CV through e-mail provided in the contact details by 5:00PM on 20th July 2026.

Management and Coordination:

  • The service contractor will report to and be under the management of the Senior Manager – RD and Communications. Successful accomplishment of the agreed work plan is subject to be reviewed and approved by direct supervisor.

Ethical Standards and Intellectual Property

Outline requirements for ethical standards and intellectual property in line with Habitat’s global and country procedures and policies. Describe provisions for Data Protection. Below is a sample of ethical standards and intellectual property statements:

Throughout the design and conduct of the assessment, the consultant/contractor is expected to adhere to the Habitat Code of Conduct, including the Safeguarding Policy, ensuring that all measures are taken to protect the rights, safety, and welfare of the individuals and communities involved. The consultant/s should guarantee that the analysis is technically accurate and reliable and conducted transparent and impartial. Habitat will own all products resulting from this analysis. Without prior authorization in writing, the consultant/s will not be allowed to present any of the results or use any product resulting from the analysis as his or her own or for private publication purposes.

Attachment:
  • ToR_Communications and IT Support_Service Contract_final
 

Contact Details

Office Address
  • 1st Floor, Building F, Room No. 161-166, Phnom Penh Center, Samdech Sothearos Blvd, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia
 
Contact Name
  • Habitat for Humanity International Cambodia in Phnom Penh
 
Phone
 
Email