Clusters Marketing Officer
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
REPORT TO : Clusters Sales and Marketing Manager
FUNCTION : Sales / Marketing, Business Administration
SALARY : Competitive
Duties & Responsibilities:
- Clusters Marketing Strategy & Execution
- Develop and implement marketing strategies for each cluster project based on target customer segments.
- Align marketing activities with sales goals to drive product visibility, customer engagement, and sales growth.
- Digital Marketing & Page Management
- Manage Smiling Gecko’s business digital platforms.
- Plan, schedule, and publish consistent content (captions, photos, videos, reels, stories).
- Track engagement performance and optimize content based on insights.
- Engage with online audiences, respond to comments/messages, and support customer inquiries.
- Content Creation
- Create compelling marketing content for all Smiling Gecko Cambodia product lines.
- Coordinate product shooting, editing, and storytelling to showcase brand values and product quality.
- Develop content calendars aligned with seasonal campaigns, promotions, and product launches.
- Product Marketing & Marketing Materials
- Develop marketing materials such as brochures, flyers, menus, catalogues, POSM, and promotional visual assets.
- Prepare product descriptions, benefits, and key marketing messages.
- Support new product launches with integrated marketing communication.
- Offline Activation & Cluster Promotions
- Plan and execute field marketing activities such as sampling, in-store promotions, pop-up booths, and partner activations.
- Collaborate with sales teams to support customer and partner promotions within clusters.
- Ensure strong brand visibility through signage, displays, and merchandising materials.
- Brand Awareness & Engagement
- Strengthen brand identity and visibility across targeted clusters.
- Maintain consistent messaging aligned with Smiling Gecko brand guidelines and ESG values.
- Support partnerships and collaborations that enhance customer reach and market presence.
- Reporting & Performance Analysis
- Prepare weekly and monthly marketing performance reports, including digital analytics and campaign results.
- Monitor competitor activities, consumer behavior, and market trends.
- Provide insights and recommendations to improve marketing effectiveness.
- Track ROI of cluster marketing campaigns.
- Cross-Department Collaboration
- Work closely with Sales, Production, and Logistics teams to ensure alignment and support for marketing activities.
- Provide marketing tools and materials to support the field sales team.
- Coordinate with external vendors (printing, media) as needed.
Benefits:
- Seniority
- Insurance
- Other attractive benefits
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Communications, Business, or a related field.
Work History:
- Experience in marketing, preferably in FMCG, retail, or food products for 1 to 3 years
Skills & Knowledge:
General & Technical Skills
- Fresh graduates are encouraged to apply
- Strong content creation and social media management skills.
- Good communication skills in Khmer and English.
- Proficiency in Microsoft Office; Canva/Photoshop skills are a plus.
Soft Skills
- Knowledge of Phnom Penh’s retail is an advantage.
- Ability to travel as required.
Sous Chef Bakery
Position Circumstances
- Career Category: Service & Hospitality, Hotel/Restaurant, Catering
- Schedule:Full-time
- Salary: Negotiable
REPORT TO: Culinary Trainer
FUNCTION : Bakery Production & Operations, Culinary Management, Quality Control
SALARY : Competitive
The Sous Chef Bakery is to lead and manage all bakery operations by ensuring high-quality production, consistent product standards, effective staff coordination, and full compliance with Smiling Gecko Cambodia’s operational, hygiene, and sustainability standards.
Duties & Responsibilities:
- Bakery Production & Quality Control
- Assist in planning and executing daily bakery production according to menus and demand.
- Ensure all baked goods meet SGC’s quality, taste, and presentation standards.
- Oversee proper preparation of doughs, pastries, breads, and other baked items.
- Monitor production timelines to ensure timely delivery for all outlets.
- Kitchen Operations & Hygiene
- Maintain a clean, safe, and organized bakery workspace at all times.
- Ensure strict adherence to food safety, hygiene, and sanitation standards (HACCP or internal SGC standards).
- Monitor storage, labeling, temperature control, and stock rotation.
- Staff Supervision & Training
- Support training, coaching, and supervising bakery team members.
- Allocate daily tasks and ensure efficient workflow among the team.
- Provide guidance on recipes, techniques, and best practices in bakery operations.
- Inventory & Cost Management
- Assist in monitoring ingredient usage to minimize waste and control costs.
- Support the Head Baker or direct supervisor in ordering, stock-taking, and maintaining optimal inventory levels.
- Ensure proper handling and storage of raw materials and supplies.
- Menu Development & Innovation
- Contribute ideas for new bakery items, seasonal offerings, and improvements to existing products.
- Support recipe standardization and documentation for consistency.
- Leadership Support
- Lead the bakery team in all daily operations to ensure efficient workflow and high-quality production.
- Coordinate with other kitchen sections and departments to support smooth overall culinary operations.
- Ensure all bakery standards, hygiene practices, and operational procedures are consistently followed.
- Provide ongoing coaching, supervision, and performance guidance to bakery staff.
- Uphold and promote Smiling Gecko Cambodia’s values of excellence, sustainability, and community impact.
Benefits:
- Seniority, Accommodation, Food, Insurance, and other attractive benefits.
Expected Profile of Candidates
Qualifications:
- High School Diploma
Skills & Knowledge:
General & Technical Skills
- Diploma or certificate in Culinary Arts or Bakery/Pastry preferred.
- Minimum 2–3 years of experience in bakery or pastry production, including supervisory experience.
Soft Skills
- Strong knowledge of bread making, pastries, dough preparation, and bakery equipment.
- Good understanding of food safety and hygiene practices.
- Strong leadership, communication, and time management skills.
- Ability to work in a fast-paced environment with attention to detail.
- Positive attitude, teamwork spirit, and willingness to learn and train others.
- High level of responsibility and reliability.
- Creativity and passion for bakery products.
- Ability to adapt to SGC’s values, culture, and high-quality standards.
- Strong problem-solving and organizational skills.
