Clusters Marketing Officer
Position Circumstances
- Career Category: Business Administration, Sales / Marketing, Communications
- Schedule:Full-time
- Salary: N/A
REPORT TO : Clusters Sales and Marketing Manager
FUNCTION : Sales / Marketing, Business Administration
SALARY : Competitive
Duties & Responsibilities:
- Clusters Marketing Strategy & Execution
- Develop and implement marketing strategies for each cluster project based on target customer segments.
- Align marketing activities with sales goals to drive product visibility, customer engagement, and sales growth.
- Digital Marketing & Page Management
- Manage Smiling Gecko’s business digital platforms.
- Plan, schedule, and publish consistent content (captions, photos, videos, reels, stories).
- Track engagement performance and optimize content based on insights.
- Engage with online audiences, respond to comments/messages, and support customer inquiries.
- Content Creation
- Create compelling marketing content for all Smiling Gecko Cambodia product lines.
- Coordinate product shooting, editing, and storytelling to showcase brand values and product quality.
- Develop content calendars aligned with seasonal campaigns, promotions, and product launches.
- Product Marketing & Marketing Materials
- Develop marketing materials such as brochures, flyers, menus, catalogues, POSM, and promotional visual assets.
- Prepare product descriptions, benefits, and key marketing messages.
- Support new product launches with integrated marketing communication.
- Offline Activation & Cluster Promotions
- Plan and execute field marketing activities such as sampling, in-store promotions, pop-up booths, and partner activations.
- Collaborate with sales teams to support customer and partner promotions within clusters.
- Ensure strong brand visibility through signage, displays, and merchandising materials.
- Brand Awareness & Engagement
- Strengthen brand identity and visibility across targeted clusters.
- Maintain consistent messaging aligned with Smiling Gecko brand guidelines and ESG values.
- Support partnerships and collaborations that enhance customer reach and market presence.
- Reporting & Performance Analysis
- Prepare weekly and monthly marketing performance reports, including digital analytics and campaign results.
- Monitor competitor activities, consumer behavior, and market trends.
- Provide insights and recommendations to improve marketing effectiveness.
- Track ROI of cluster marketing campaigns.
- Cross-Department Collaboration
- Work closely with Sales, Production, and Logistics teams to ensure alignment and support for marketing activities.
- Provide marketing tools and materials to support the field sales team.
- Coordinate with external vendors (printing, media) as needed.
Benefits:
- Seniority
- Insurance
- Free accommodation
- 3 meals per day
- Free transportation to Phnom Penh on weekends
- Other attractive benefits
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Marketing, Communications, Business, or a related field.
Work History:
- Experience in marketing, preferably in FMCG, retail, or food products (fresh graduates are encouraged to apply) for 1 to 3 years
Skills & Knowledge:
General & Technical Skills
- Strong content creation and social media management skills.
- Knowledge of Phnom Penh’s retail is an advantage.
- Good communication skills in Khmer and English.
- Proficiency in Microsoft Office; Canva/Photoshop skills are a plus.
Soft Skills
- Ability to travel as required.
Sale Administrator
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: N/A
REPORT TO : Clusters Sales and Marketing Manager
FUNCTION : Sales / Marketing, Business Administration
SALARY : Competitive
Duties & Responsibilities:
- Sales Coordination & Order Management
- Receive and process customer orders accurately and in a timely manner
- Coordinate with production teams (Aquaculture, Chicken, Horticulture, Butchery, Bakery and Manufacturing) on order availability and delivery timelines
- Follow up on order status and ensure on-time delivery
- Update and maintain the order tracking system
- Customer Support
- Act as the first point of contact for customer inquiries related to orders, delivery, and product availability
- Support the sales team in maintaining strong client relationships
- Handle basic complaints and escalate issues when necessary
- Payment update and collection.
- Payment Follow-up & Coordination
- Track customer payments and maintain updated payment records
- Follow up with customers on pending and overdue payments
- Coordinate with the Finance team to confirm payment receipts and resolve discrepancies
- Support collection processes to ensure timely cash flow
- Internal Communication
- Bridge communication between Sales and Production teams to avoid delays or misalignment
- Ensure all departments are aligned on order quantity, specifications, and deadlines
- Support coordination for urgent or last-minute orders
- Sales Reporting & Data Management
- Prepare daily, weekly, and monthly sales reports
- Track sales performance by product category and client
- Maintain accurate customer database and sales records
- Support forecasting by providing data insights
- Documentation & Administration
- Prepare quotations, invoices, delivery notes, and contracts
- Ensure all sales documents are properly filed and updated
- Assist in contract and pricing documentation
- Support Sales & Marketing Activities
- Assist in preparing sales presentations and proposals
- Support promotional activities and campaigns
- Coordinate logistics for client meetings or events
Benefits:
- Seniority
- Insurance
- Free accommodation
- 3 meals per day
- Free transportation to Phnom Penh on weekends
- Other attractive benefits
Expected Profile of Candidates
Languages:
- English - Good
- Khmer - Good
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, or related field
Work History:
- Experience in sales support, admin, or coordination role for 1 to 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in FMCG, agriculture, or food production is an advantage
- Strong organizational and multitasking skills
- Good communication and coordination ability
- Attention to detail and accuracy
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong content creation and social media management skills.
- Knowledge of Phnom Penh’s retail is an advantage.
- Good communication skills in Khmer and English.
- Proficiency in Microsoft Office; Canva/Photoshop skills are a plus.
Soft Skills
- Ability to work under pressure and handle multiple projects
- Ability to travel as required.
