Business Relationship Executive
Position Summary Expectations - Duties, Responsibilities
Location: Branches
- Market and process consumer and commercial loans in achieving the branch financial targets in loans and advances and assist in internal controls in credit are adequate and in compliance to the Bank's policies to ensure smooth work flow.
- Ensure prompt loan repayment and interest servicing.
- Timely issue Letter of Offer and acceptance by customers.
- Ensure loan applications are processed within the Bank’s guidelines.
- Monitor utilization of credit facilities within sanctioned limits and in compliance with conditions f approval imposed.
- Renew the application for Accommodation (AAs) in timely manner.
- Bachelor’s degree/ Professional Qualification in Finance/Business Administration or equivalent.
- Good command of written and spoken of English language.
- Proficiency in other languages like Mandarin will be an added advantage.
- Good communication and interpersonal skill.
- High commitment.
- Have experience in credit processing.
- At least 2-year experience.
Teller
Position Summary Expectations - Duties, Responsibilities
Job Description:
The prospective incumbent is to responsible for ensuring that high quality counter service is rendered to customers and handling of physical cash on hand to meet daily withdrawal by customers.
- Ensure that high quality counter service is rendered to customers.
- Handle of physical cash on hand to meet daily withdrawal by customers and to ensure that by end of the day cash on hand is balanced.
- Ensure that cash balance during the day is within the approved limit.
- Handle non-cash deposits i.e. cheque pay-ins. and ensure that non-cash transactions are balanced with balance inquiry.
- Balance house cheques and outward cheques.
- Clean Collections.
- Inter branch and Interbank placements.
- Process the opening of accounts for Savings, Current and Fixed Deposits upon approval by the relevant officers.
- Record and raise the relevant entries relating to Interbank and Interbank placements.
- Foster good relationship with management, fellow colleagues and customers.
- Other duties and task assigned from time to time.
- Bachelor’s degree/ Professional Qualification in Finance/Business Administration or equivalent.
- Good command of spoken and written of English Language.
- Proficiency in other languages like Mandarin will be an added advantage.
- High commitment.
- At least 1 year experience.
Senior Executive, Branch & Channel Management
Position Summary Expectations - Duties, Responsibilities
Job Description
The prospective incumbent is responsible for support and manage branches on daily operation, assist other departments in projects involved with branch operation and conduct staff training, meeting & briefing to ensure efficiency and effectiveness of the branches.
- Conduct branch visitation and surprise checks to ensure compliance. Health check visit.
- Conduct preliminary investigations on operational lapses & incidences.
- Review and enhance/update of Operational SPIs/manual/ICQs – Savings Ac, Current Ac, Fixed Deposit, Remittance, Authority Limit, etc
- Tracking on House Cheque Returned, remind to branches and update Dchq List.
- Disseminate information/emails/instruction to branches on important and relevant issues.
- Monitor the banking operations of the branches and ensure that all activities run smoothly and within prescribed time and budgets.
- Initiate, drive and implement business process improvements to simplify work processes and delight customers (including system).
- Support Branches on resolving operational issues including system issues.
- Assist on testing new products, set up operational procedure and informing/training to branches or related parties.
- Handle assignments on projects basis related to operations.
- Coordinate and conduct training to all new staffs at branches pertaining to branch operation, operational products and services.
- Arrange and conduct quarterly and half yearly meeting and briefing (e.g. DBM Meeting, OE Meeting, CA Briefing, Teller Refresher, etc.).
- Prepare/develop slides presentation and training materials for in-house courses.
- Conduct system training on ICBA.
- Other tasks assigned by the Reporting Line Manager or Head of Department.
- At least a Bachelor’s degree/Professional Qualification in Finance and Banking, Accounting, Business Administration or equivalent.
- High proficiency spoken or written of English language.
- Preferably good at typing and Microsoft Office (MS Word, Excel, Power Point, Outlook, etc.)
- Be versatile in communication and interpersonal skills.
- At least 2 years of experience in Banking Operations.
Senior Internal Auditor
Position Summary Expectations - Duties, Responsibilities
Job Description
The prospective incumbent is to review and discuss the audit findings/conclusions and recommendations with appropriate levels of management to ensure that they are consistent with Maybank Group’s policies and procedures and business objectives as well as in line with the best practices establish.
- Identify and assess risks relevant to the activities under review in order to establish the audit plan.
- Solicit feedback from the management and auditee on areas of concern and higher risks.
- Ensure audits are conducted in accordance with the internal audit’s requirement, methodology and appropriate standards prescribed by IIA.
- Identifying the resources needed, including manpower, tools, knowledge and skills.
- Prepare the audit work schedules which should include objectives of the audits and budgeted man hours.
- Ensure that the working papers are adequately support the audit observations, conclusion, and recommendations to ensure audit objectives are achieved.
- Exercise professional judgment to determine whether the findings are significant enough to be reported.
- Ensure the responses provided by management/auditee are relevant to the audit issues.
- Discuss with auditees to ensure that audit communications are accurate, objective, clear concise, constructive and timely.
- Ensure that audit assignment is completed within the budget time and deadline set.
- Ensure the preparation and submission of audit reports conformed to department’s standard.
- Participate in projects and process improvements projects.
- Carry out investigation work as directed by audit management.
- At least Bachelor’s degree/ Professional Qualification in Accounting/Finance/Economics or equivalent.
- At least 2 years' experience in this field.
- Good command of written and spoken of English language.
- Good communications and interpersonal skills.
- Professional Judgment and Skepticism.
- Good Analytical, critical thinking and problem solving skills.
