Business Development Support
- Career Category: Service & Hospitality, Tourism, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Reports directly to: Business Development Support Team Leader
POSITION PURPOSE.
The role of Business Development Support (BDS) entails tasks and processes to develop and implement growth opportunities within Vivu Journeys. You are a proactive member of the Business Development Team reporting to the Business Development Support Team Leader. You are going to work closely with regional teams ensuring the execution of the tender invitation from a prospect/client and guarantee all the relevant Vivu Journeys departments will work on specific guidelines and in a timely manner. You are entirely part of the growth of the company, winning a new account being the first milestone before the customer journeys kicks off. You are expected to demonstrate a thorough understanding of the Client’s brand, expectations and standards, and be keen for success.
- Sales
- In charge of Business Development Support for all Vivu Journeys destinations
- Perpetuate key relationships with all internal departments
- Engage and work with the Vivu Journeys teams to get all information and rates related to the tender
- Prepare the dedicated costing sheets to plug in all rates received and finalize the financial aspect of the tender
- Extract the final itineraries from the system
- Discuss with BDM in charge of the account to plan and set margins
- Suggest and implement ideas that may grow business
- Customer Sales Experience
- Be solutions based when working on a tender
- Prepare reviews of program for clients and recommendations on strategic direction (in case of like for like itineraries)
- Ensure growth in line with company budget
- Support
- Liaise with relevant teams once a tender is won to get all itineraries and prices loaded in the system
- Make sure the services get renegotiated to ensure profit is maximized
- Self-Development
- Ask as well as participate in any trainings or upskilling recommended by BDM or you feel relevant to your role
- Ensure you maintain up to date with product knowledge and understand the Vivu Journeys offerings
- Khmer
- English - Fluent
- Bachelor's Degree in tourism or hospitality
- Experience in DMC environment (Solid sales record is a big plus) for 2 years as a minimum
- Experience within Cambodia and (if there is any in other Seath East Asia Country is a PLUS )
- Proven track record in tendering accounts is a big advantage
- Proficient with Microsoft Office applications
- Fluent in written and spoken English (French is a plus)
- Personally aligned with Vivu Journeys values and philosophies
- Self-motivated, independent with strong interpersonal skills and a hunger for success
- Commercial Mind set and Strong Communication skills
- Solid collaboration skills
- High attention to detail & strong time/priority management skills
- Strong presentation skills across cultures
