Business Development Manager
Position Circumstances
- Career Category: Business Administration, Exec. / Management, Banking / Finance, Sales / Marketing
- Schedule:Full-time
- Salary: $1000 - $2000
Department: Business Development
Reports To: Senior Management
The Business Development Manager is responsible for driving business growth and revenue generation by identifying new market opportunities, acquiring and developing client relationships, building strategic partnerships, and promoting the company's trust, fiduciary, and corporate services.
The role will develop and manage the business pipeline from market development and lead generation through client engagement, proposal development, negotiation, and commercial coordination for successful client onboarding.
The Business Development Manager will work closely with Operations, Finance, Legal & Compliance, and Management to ensure that client requirements are properly understood, commercially viable, and effectively transitioned into service delivery.
Key Performance Indicators (KPIs)
The successful candidate will be evaluated based on:
- Achievement of revenue and business development targets
- Number and quality of new clients acquired
- Qualified sales pipeline value
- Lead-to-client conversion rate
- Revenue generated from new business
- Strategic partnerships established
- Client retention and relationship development
- Number and quality of qualified business opportunities
- Proposal and negotiation success rate
- Business development activities and market coverage
- Accuracy and timeliness of pipeline and sales reporting
Duties & Responsibilities:
- Business Development & Revenue Growth
- Develop and execute business development strategies to achieve agreed revenue and business targets.
- Identify and develop new business opportunities and target markets.
- Generate qualified leads and build a strong business pipeline.
- Acquire new clients and develop existing client relationships.
- Promote the company's trust, fiduciary, and corporate services.
- Develop business opportunities through direct sales, referrals, networking, events, and strategic partnerships.
- Monitor progress against sales targets and take corrective actions where required.
- Client & Relationship Management
- Build and maintain strong, professional relationships with existing and prospective clients.
- Understand client business needs and identify appropriate solutions.
- Develop long-term relationships with key decision-makers and stakeholders.
- Manage client communications throughout the business development process.
- Maintain regular follow-up with prospects and existing clients.
- Support client retention and identify opportunities for additional services.
- Strategic Partnerships
- Identify and develop strategic relationships with:
- Corporations
- Banks and financial institutions
- Developers
- Law firms
- Accounting and audit firms
- Investment companies
- Family businesses
- Wealth management professionals
- Professional service providers
- High-net-worth individuals
- Develop referral and partnership opportunities that can generate qualified business.
- Represent X Trust in relevant business networks, seminars, conferences, and professional events.
- Sales & Solution Development
- Understand the company's services and communicate their value clearly to prospective clients.
- Prepare business proposals, presentations, quotations, and commercial documents.
- Develop client solutions in coordination with relevant internal teams.
- Lead commercial discussions and negotiations within approved authority.
- Coordinate with Legal & Compliance on contractual and regulatory matters.
- Ensure client expectations and requirements are clearly communicated to internal teams.
- Client Onboarding Coordination
- Coordinate with Operations, Finance, Legal & Compliance, and other relevant functions to support successful client onboarding.
- Ensure required commercial information and client requirements are properly communicated.
- Follow up on onboarding progress and resolve commercial or coordination issues.
- Maintain strong communication with clients throughout the onboarding process.
- Market Intelligence
- Monitor market trends, customer needs, regulatory developments, and competitor activities.
- Identify emerging business opportunities and potential market segments.
- Provide Management with market insights and recommendations.
- Recommend new business opportunities, partnerships, or service development based on market needs.
- Pipeline & Sales Reporting
- Maintain an accurate and up-to-date business development pipeline.
- Track leads, prospects, opportunities, proposals, negotiations, and closed business.
- Prepare regular business development and sales performance reports for Management.
- Analyze sales performance and identify gaps and improvement opportunities.
- Provide forecasts and recommendations based on pipeline performance.
Benefits:
- Competitive salary
- Attractive sales commission
- Performance bonus
- Career advancement opportunities
- Professional training and development
- Dynamic and collaborative working environment
- Opportunity to develop business within Cambodia's growing trust and fiduciary services sector
Expected Profile of Candidates
Languages:
- English - Good
- Khmer - Fluent
- Chinese - Simplified - Good is preferred
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Finance, Banking, Economics, or a related field.
Work History:
- Business development, relationship management, sales, corporate banking, financial services, or a related field for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proven track record of achieving business development or sales targets.
- Strong understanding of B2B business development and relationship management.
- Ability to identify business opportunities and convert prospects into clients.
- Strong commercial awareness and business acumen.
- Professional working proficiency in English.
- Strong Khmer communication skills; Chinese is highly preferred.
- Willingness to travel for business meetings, client visits, networking events, and business development activities.
Soft Skills
- Strong communication, negotiation, presentation, and networking skills.
- Self-motivated, proactive, and results-oriented.
- Strong organizational and follow-up skills.
