Branch Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Accounting, Banking / Finance, Sales / Marketing
- Schedule:Full-time
- Salary: Negotiable
Location: Siem Reap Branch
Reporting line(s) and networks:
- Primary reporting line will be to: Chief Operating Officer
- Regular liaison will be required with CEO, COO, CFO, Admin/HR, BMs, ABMs and other parties
Purpose of position: Managing all of the whole operation in the branch to reach the goals.
Major challenges facing this position:
- Poor collaboration among the staff, especially dentist with Management.
Duties & Responsibilities:
- Operation
- Manage all of the day-to-day operations of the branch to make sure it runs smoothly
- Prepare the training for all the staff member in the branch to work effectively and efficiently
- Participate in meeting with other management to raise visibility, enhance the reputation, and expand the opportunities of the clinic
- Solve the problems related the branch both internally and externally
- Strengthen the customer service and hygiene in the branch
- Evaluate the staff working performance
- Motivate the good staffs and punish the non-performance staff
- Recruit and employs new staffs to support the branch operation when it is necessary
- Ensure the security of the branch (Staffs, Assets, Building, Cash…)
- Stand as the discipline implementer, self-discipline and leader by example
- Organize works to the subordinates
- Make collaboration with other branches
- Conducting and follow operation plan for branches
- Accounting and Finance
- Monitoring on daily income of the clinic and deposit daily to the clinic bank account
- Approval on expenditure in the branch
- Check, sign, and control all the documents or invoice related to the branch
- Preparing and Checking on the payroll in the branch
- To auditing all documents and patient credit
- Make sure the patient document are check daily and sign
- Monitor data base system and report immediately (Supervisor, Head of Finance) it not works properly
- Checking on ordering inventory to keep in the branch stock
- Monitoring on report monthly stock in the branch
- Monitoring on controlling and taking all the branch assets.
- Prepared other promotion activities on the branch
- Joint with marketing department to make promotion activities that involved with Clinic
- Monitor on feedback from the customers and solving
- Make corporate account
- Perform other duties as assigned
- Report quickly if have any problem happen in the branch
- Stock Management
- Checking on ordering inventory to keep in the branch stock
- Monitoring on report monthly stock in the branch
- Monitoring on controlling and taking all the branch assets.
- Marketing Activities
- Prepared other promotion activities on the branch
- Joint with marketing department to make promotion activities that involved with Clinic
- Monitor on feedback from the customers and solving
- Make corporate account
- Others
- Perform other duties as assigned
- Report quickly if have any problem happen in the branch
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Management, Finance, Accounting, Marketing, or related fields
Work History:
- Experience in marketing, sales, or branch operations management for 4 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proven experience in team leadership and business development is preferred
- Strong leadership and team management skills
- Excellent interpersonal, communication (oral & written), and negotiation skills
- Highly organized with the ability to work independently and under pressure
- Ability to manage multiple projects and prioritize effectively
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and database management
- Knowledge of digital marketing, social media, and website marketing is an advantage
- Ability to conduct market research and identify business opportunities
- Financial and business acumen
Soft Skills
- Commitment to company mission and core values
- Professionalism and high standard of work excellence
- Strong customer service mindset toward clients and team
- Honest, transparent, and high level of integrity
- Hardworking, flexible, and result-oriented
- Strategic thinker with proactive and dynamic attitude
- Strong leadership presence and decision-making ability
- Team player with the ability to build strong relationships internally and externally
- Creative approach to sales and marketing
- Provide clear direction, leadership, and motivation to the team
- Inspire and coordinate team members to achieve branch targets
- Monitor performance and ensure team alignment with company objectives
- Develop team members through coaching, mentoring, and delegation
- Identify talent and support career growth and succession planning
- Encourage continuous learning and performance improvement
- Demonstrates self-awareness of strengths and areas for improvement
- Actively pursues professional development and leadership growth
- Keeps updated with market trends and industry best practices
Digital Marketing Supervisor
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Location(s): Head Office
Reporting line(s) and networks:
- Primary reporting line will be to: Chief Operation Officer
- Regular liaison will be required with: CEO
Purpose of position:
Marketing Supervisor is involved in aspects of marketing, including planning; advertising; promotion; public/media relations; product development; distribution; cooperate; research; event activities; enhance new corporate; cross support and monthly report. The role is often challenging, varied and exciting.
Major challenges facing this position:
- There is no current annual strategy for the dental market across Cambodia.
- Pricing strategy is competitive for comparable products.
Duties & Responsibilities:
- Client Communications
- Design and develop marketing materials, e.g. corporate brochure, articling brochure, personal and practice group profiles, website, etc.
- Develop and integrate marketing activities across service areas, e.g. logo, templates for request for proposals, PowerPoint, etc.
- Develop and maintain the firm’s website; keep site content fresh and updated in coordination with the outside webmaster
- Monitor production of marketing materials to ensure consistency and appropriateness
- liaising and building relationships with a range of stakeholders, e.g. customers, suppliers and colleagues;
- Public Relations / Advertising
- Develop and implement the firm’s public relations program, to include internal and external publications (e.g. newsletters, client alerts, greeting cards, etc.) that enhance public awareness of the firm
- Develop and implement the firm’s advertising program - design and place advertisements; negotiate contracts with media; work with design agencies on advertising campaigns
- Evaluate marketing campaigns.
- Business Development
- Coordinate, review, edit and design responses to Request for Proposals
- Oversee planning and execution of client seminars, special events, panel participation and other ad hoc marketing efforts
- carrying out market research and customer surveys to assess demand, brand positioning and awareness
- Schedule and coordinate regular meetings of the Business Development Committee and implement initiatives
- Monitoring competitor activity;
- Initiative idea on the marketing strategy for build-up brand awareness
- Administrative
- Maintain oversight of the firm’s marketing database
- Prepare annual marketing budget to get approval and monitor marketing-related expense
Expected Profile of Candidates
Work History:
- Experience in marketing, preferably with at least of experience for 4 years
Skills & Knowledge:
General & Technical Skills
- University graduate with some formal training in marketing
- Ability to adapt to and work within the firm’s culture
- Excellent interpersonal, oral and written communication skills
- Highly organized and ability to work independently
- Able to manage multiple projects while prioritizing work assignments
- Working knowledge of word processing, desktop publishing, presentation software, database management and spreadsheet applications
- Internet research
- Knowledge of website marketing
Soft Skills
- Commitment to Pachem mission and core values.
- Professionalism and excellence in work.
- Service to clients, subordinates, and team members.
- Able to establish effective working relationships internally and externally to develop networks that achieve the vision and mission of Pachem.
- A strategic thinker.
- Self-motivated, proactive and dynamic.
- A team player.
- Honesty and openness in relationships
- Flexibility
- High level of integrity
- Creative approach to sales and marketing
- Provide team with a clear sense of direction, inspires and coordinates other and keeps them focused on objectives.
- Develops people through delegation, empowerment and coaching; promotes career and self-development
- Is aware of own strengths and limitations and pursues learning and career development opportunities
Digital Dental Lab Technician
Position Circumstances
- Career Category: Health/Medical, Laboratory Work
- Schedule:Full-time
- Salary: Negotiable
Location(s): LOE Laboratory (Sorya Branch)
Reporting line(s) and networks:
- Primary reporting line will be to: Laboratory Supervisor/ Lab Manager
- Regular liaison will be required with: Dentist, Dental Assistant, BM, COO
Purpose of position:
Creating the high-quality ceramic crowns for dentists and improving the capability and knowledge of the existing laboratory team members.
Major challenges facing this position:
- No collaboration from dentist
Duties & Responsibilities:
- Create the high-quality teeth to develop the laboratory
- Reads prescription or specifications and examines models and impressions to determine design of dental products to be constructed
- Melts metals or mixes plaster, porcelain, or acrylic paste, and pours material into Molds or over framework to form dental apparatus or prosthesis
- Shapes and solders wire and metal frames or bands for dental products, using soldering iron and hand tools
- Applies investments or mixtures, such as porcelain paste or wax, over prosthesis framework or setup, using brushes and spatula
- Removes excess mixture and investment and polishes surface of prosthesis or framework, using polishing machine
- Fills chipped or low spots in surface with acrylic resin
- Tests appliance for conformance to specifications and accuracy of occlusion, using articulator and micrometre.
- Act as the team capacity builder
- Show as the example to the team member
- Coach the team member candidly and honestly
- Mentoring the team member
- Prepare the technical instructions to the team members in order to make them work well and independently
- Control and check all the activities that are done by the team members to make sure it is right and qualified
- follow up the team members working performance in order to fine the weaknesses and take action to improve them
- Let them work independently.
- Develop the laboratory
- Find strategies to inspire dentists to send Molds to the laboratory
- Connect with dentists to get their feedback and improve it
- Create new idea to develop the laboratory
- Joint in meeting to find the new strategy to develop the laboratory.
- Others
- Other additional works assigned by supervisor
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Dental Technology, IT, Design, or related fields
Skills & Knowledge:
General & Technical Skills
- No experience required (Training will be provided)
- Open for fresh graduates (preferably in Dental Technology, IT, Design, or related fields)
- Basic computer skills (MS Office, design software is a plus)
- Able to communicate in English (basic to intermediate level)
- Interest in digital design, 3D modelling, or dental lab work
- Attention to detail and accuracy
- Willingness to learn new technologies and tools
- Basic painting/design sense is an advantage
Soft Skills
- Commitment to company mission and core values
- Professionalism and excellence in work
- Strong service mindset toward clients and team
- Honest, responsible, and high integrity
- Hardworking, flexible, and committed
- Self-motivated, proactive, and willing to learn
- Good teamwork and communication skills
- Ability to build positive working relationships
- Open-minded and adaptable to change
- Able to follow direction clearly and collaborate with team members
- Support team objectives and maintain focus on assigned tasks.
- Willing to learn through coaching, training, and hands-on practice
- Open to feedback and continuous improvement
- Aware of personal strengths and areas for improvement
- Actively seeks learning opportunities and skill development
