Food and Beverage Manager
Position Circumstances
- Career Category: Service & Hospitality, Hotel/Restaurant
- Schedule:Full-time
- Salary: Negotiable
REPORT TO General Manager
SUPERVISOR TO Assistant Food and Beverage Manager.
JOB SUMMARY:
- Organize a team and operation oriented toward customer service in the restaurant bar, room service, banquet and catering, within the scope of the budget and well-defined management norms, he must ensure the maintaining of top quality to satisfy the clientele.
- Set menu price and submit to management for approval.
- Propose banqueting price.
- Area in conformity with proper management policies and with the market.
- Determine budget forecast and investment plan for his operation
- Furnish the Finance Department with Document in good time.
- Keep record of his operating accounts.
- Food & beverage cost.
- Cash register control roll cash base funds.
- Billing Inventories.
- Statistic, chart, poster scheduling and all other related to this department.
DAYS AND HOURS OF WORK
Working hours will vary and the position requires a fundamental respect for putting in the time required to do the job. 48 hours per week is minimum. The job will require working from time to time on holidays, weekends and evenings when required.
Duties & Responsibilities:
- Responsible for all F&B Outlets.
- Perform systematic inspection of all F&B area and Kitchen on a week basic
- With the Chef Establish “a la carte menu “and fix price menus for the difference pint of sales.
- Supervise the proper installation of service article in the point’s sale in good time.
- Ensure that all regulation posted especially those concerning security and hygiene are respected.
- Ensure within in his department that breakage, loss, cleanliness, stocking ete. Are well control.
- Proper welcome and service to the guest.
- Visit in the Outlets during the service period.
- Welcome by himself/herself for any important guest.
- Handle complaints and guest suggestion by using the proper channel of delegation.
- Maintain updated file of banquet potential guest.
- Plan in conjunction with sales & marketing for any special promotion and events.
- Supervise the setup of point of sales (decoration on special events features)
- Keep informed of price competition and perform survey in the market.
- Recruit the personal for the department including Sou Chef, Chef De Partie, Commis 1 and Outlet Manager or some other department head approved by Management.
- Supervise all training Progress and session with the Training Manager.
- Ensure the grooming and proper attire of his department staff.
- Supervise the establishment of schedules for his staff in an equitable manner and keep the attendance sheet up to date, in accordance with labor law, with due respect for the budget.
- Ensure keep updated attendance sheet and personal registration for all F&B outlet.
- Coordinate in the best way possible the vacation and leave plan.
- Ensure that all employee under his control respect the policies and procedure of the hotel as set out in the Employee Manual.
- Take charge of the welcome and orientation of staff of the department.
- Ensure the good atmosphere within the department and the right coordinate between difference departments.
- Ensure good relations with the other departments.
- Coordinate evaluation of the staff according to the standard of the hotel.
- Convene meeting at regular interval for the exchange of information with the staff.
- Prepare month end report to Project General Manager.
- Monthly cost meeting with Finance team
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in related hotel management discipline or equivalent education.
Work History:
- Experience as food and beverage position in standard hotel for 4 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Other relative of food and beverage sector
- Computer skill (word, excel, power point, Email)
- Good Skills of Food and Beverage Service
- Well Understanding of F&B Process in the Outlet.
Soft Skills
- Good organizer
- Good communication
- Good to lead the team
- Friendly, responsible, and honesty
- Able to work flexible hour to meet the needs of the business
- Guest service confidently
- Good team building
- Good behavior
- Be able to learn
- Be proactive and initiative.
Assistant Sales Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Assistant Sales Manager – Mandarin Speaking
REPORT TO: Sales Manager
SUPERVISOR TO: Sales Executive
EFFECTIVE DATE: 19 November 2025
The Assistant Sales Manager - Mandarin Speaking will be a key player in our sales team, responsible for driving revenue growth by managing and developing relationships with our Mandarin-speaking clientele. This role requires a unique blend of sales expertise, cultural fluency, and leadership potential. You will support the sales team in achieving targets, act as a primary point of contact for Chinese clients, and contribute to the development of market-specific sales strategies.
DAYS AND HOURS OF WORK
Working hours will vary and the position requires a fundamental respect for putting in the time required to do the job. 48 hours per week is minimum. The job will require working from time to time on holidays, weekends and evenings when required.
Duties & Responsibilities:
- Proactively identify, qualify, and pursue new sales opportunities within the Mandarin-speaking market.
- Build and maintain a robust pipeline of potential clients through networking, cold calling, and leveraging existing contacts.
- Conduct professional sales presentations and product demonstrations to key decision-makers, effectively communicating value propositions.
- Negotiate contracts and close deals to meet and exceed individual and team sales targets.
- Develop a deep understanding of the competitive landscape in the target market.
- Serve as the main liaison for existing Mandarin-speaking clients, ensuring high levels of satisfaction and retention.
- Address client inquiries, resolve issues, and provide ongoing support in a timely and professional manner.
- Conduct regular business reviews with key accounts to identify growth opportunities and strengthen partnerships.
- Act as a cultural bridge, ensuring smooth communication and understanding between the company and its Chinese clients.
- Assist the Sales Manager in developing and implementing strategic sales plans for the region.
- Train and mentor junior sales team members on best practices for engaging with the Mandarin-speaking market.
- Prepare and analyze sales reports, forecasts, and performance metrics for management review.
- Coordinate with internal departments (Marketing, Customer Service, Logistics) to ensure seamless client onboarding and service delivery.
- Accurately manage all sales activities and client information in the company’s CRM system (e.g., Salesforce, HubSpot).
- Prepare sales proposals, contracts, and other documentation in both English and Mandarin.
- Manage sales-related administrative tasks with high efficiency.
Expected Profile of Candidates
Languages:
- Chinese - Mandarin
Qualifications:
- Bachelor's Degree in related field.
Work History:
- Experience as sales in standard hotel for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Previous experience in a team leadership or mentoring role.
- Strong understanding of Chinese business culture and etiquette.
- Computer skill (word, excel, power point, Email)
- Good Skills of Sales service
- Well understanding of selling hotel rooms and condos
Soft Skills
- Good organizer
- Good communication
- Good to lead the team
- Friendly, responsible, and honesty
- Able to work flexible hour to meet the needs of the business
- Guest service confidently
- Good team building
- Good behavior
- Be able to learn
- Be proactive and initiative.
Sales Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
REPORT TO: Senior Sales Manager
SUPERVISOR TO: Assistant Sales Manager
As a Sales Manager, you will be leading, mentoring, and growing our high-performing sales team. You will be responsible for developing and executing strategic sales plans to achieve company revenue targets and expand our market share. The ideal candidate is a proven leader with a track record of coaching sales representatives to success, managing a robust sales pipeline, and building strong customer relationships.
DAYS AND HOURS OF WORK
Working hours will vary and the position requires a fundamental respect for putting in the time required to do the job. 48 hours per week is minimum. The job will require working from time to time on holidays, weekends and evenings when required.
Duties & Responsibilities:
- Accurately forecast monthly, quarterly, and annual sales revenue for management.
- Oversee the entire sales cycle, from lead generation to deal closure, ensuring best practices are followed.
- Monitor and manage the team's sales pipeline and CRM (e.g., Salesforce, HubSpot) to ensure accuracy and timely progression of deals.
- Establish and refine sales processes, methodologies, and playbooks to improve efficiency and conversion rates.
- Work closely with the Marketing department to develop aligned lead generation and nurturing campaigns.
- Oversee the entire sales cycle, from lead generation to deal closure, ensuring best practices are followed.
- Monitor and manage the team's sales pipeline and CRM (e.g., Salesforce, HubSpot) to ensure accuracy and timely progression of deals.
- Establish and refine sales processes, methodologies, and playbooks to improve efficiency and conversion rates.
- Work closely with the Marketing department to develop aligned lead generation and nurturing campaigns.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in related field.
Work History:
- Experience under Sales and Marketing Department in standard hotel for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Previous experience in a team leadership or mentoring role.
- Oversee the entire sales cycle, from lead generation to deal closure, ensuring best practices are followed.
- Establish and refine sales processes, methodologies, and playbooks to improve efficiency and conversion rates.
- Also work closely with marketing team to develop aligned lead generation and nurturing campaigns.
- Computer skill (word, excel, power point, Email)
- Good Skills of Sales service
- Well understanding of selling hotel rooms and condos
Soft Skills
- Good organizer
- Good communication
- Good to lead the team
- Friendly, responsible, and honesty
- Able to work flexible hour to meet the needs of the business
- Guest service confidently
- Good team building
- Good behavior
- Be able to learn
- Be proactive and initiative.
