Job Announcement

Artificial Intelligence and Computer Science, Quality Assurance, Sales & Marketing Officer, and Front Desk Officer

with SpringBoard4Education (Cambodia) Co.,Ltd

BTDC-ID: 41015
Closing Date:

Announcement Positions

Announcement Description

Teesside University Cambodia generates and applies knowledge that contributes to economic, social, and cultural success to students, partners, and communities we serve. Through education enriched by research, innovation, and engagement with business and profession, we transform lives and economies.

The University is committed to fostering a diverse and inclusive culture – a place where we can all be ourselves and succeed on merit. We offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff focus groups, campus facilities, and services to support staff from different backgrounds. The more inclusive we are, the better we will be.

We are looking for academic and professional services colleagues to join our collaborative and vibrant workplace. At Teesside University Cambodia, you're in a friendly and supportive environment that empowers our students to work with impact and innovation within a sustainable global digital economy. By working with Teesside University Cambodia, you're joining a committed, caring, and ambitious team. The University is based in Toul Kork, Phnom Penh, the capital of Cambodia, a vibrant and contemporary location, convenient for food and coffee outlets.

Announcement Positions

Artificial Intelligence and Computer Science

Position Circumstances
  • Career Category: Educate/Train/Teaching, Computer - General, Computer - Programming
  • Schedule:Full-time, Part-time
  • Salary: Negotiable
Position Summary

Contractual hours: Module Base

Duration: Block Teaching (11 to 12 Weeks/Unit)

Specialisation: AI & Computer Science

Job description

We are looking for experienced professionals with a strong background in Artificial Intelligence and/or Computer Science. Industry professionals with practical experience in AI, / Software / Cyber / Data experience are strongly encouraged to apply.

  • Object-Oriented Programming
  • Algorithmic Problem Solving
  • Systems Design & Databases
  • Cyber Security
  • Software Development
  • Relational & NoSQL Databases
  • Artificial Intelligence
Duties & Responsibilities:
  • Lead and contribute to the design, delivery, assessment, and quality assurance of programmes, modules, and learning components at all levels, including module leadership.
  • Design and deliver engaging, innovative, and highly effective learning through a range of modes, including on campus, online, and in-company, supported by high-quality digital learning resources.
  • Ensure learning provided to students is current, underpinned and informed by research and innovation, contemporary practice, developments in the field, and external stakeholder engagement.
  • Support learning, pastoral care, and student retention through the provision of personal tutoring, academic advice, and guidance.
  • Supervise student projects (individual and team), including support for and assessment of dissertations, theses, and oral examinations.
  • Contribute to the development and delivery of business and external-facing professional/workforce development courses, programmes, and engagement activities.
  • Undertake administration and management activities efficiently and effectively, including module leadership and attendance/engagement in meetings and assessment/examination boards, as required.
  • Contribute to collaborative decision making with colleagues on learning design, course content, and assessment.
  • Produce clear and concise reports and documentation as necessary to support delivery.
  • Engage effectively with and mentor as appropriate colleagues and students to promote collaborative working and the dissemination of best practice.
  • Contribute effectively to profile building, marketing, student recruitment, and widening access activities.
Benefits:
  • A competitive salary which allows for increases based on exceptional performance.
  • Learning and Development opportunities
  • Competitive international hourly rate compensation
  • Paid holiday and observances, annual leave, sick leave, special leave (full-time)
  • Visa Fee expense and support
  • Work Permit Fee expense and support
  • Accommodation covered
  • Return flight tickets covered
  • Business Visa fee
  • Competitive salary if candidates want to apply as a full-time lecturer in the future.
Expected Profile of Candidates
Qualifications:
  • Bachelor's Degree in AI, Computer Science, or a related field (or equivalent industry experience)
  • Master's Degree is preferred
  • Phd is preferred
Skills & Knowledge:
General & Technical Skills
  • Strong practical or academic background in AI / Software / Computing
  • Comfortable using modern digital tools and platforms
  • Previous experience of teaching, administration, curriculum design, and development of provision at UK HE level is a plus.
  • Ability to teach and assess learning at HE level in a range of subjects, with specialist knowledge in relevant AI and Computer Science areas.
  • Ability to design and deliver engaging and effective teaching and to assess learning at undergraduate and postgraduate levels, using a variety of modern approaches; previous experience of teaching and assessment at HE level in the UK would be desirable.
  • Ability to innovate and contribute to knowledge in the discipline or its application.
Soft Skills
  • Ability to explain complex technical concepts clearly
  • Good communication and mentoring skills
  • Ability to lead and manage to deliver strong performance, providing feedback, professional development support, and advice.
 
 

Quality Assurance

Position Circumstances
  • Career Category: Software Quality Assurance, Computer - General, Accounting, Business Administration, Engineering
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary

We are seeking a detail-oriented and responsible Quality Assurance Officer to support the testing and quality improvement of our software products.

The successful candidate will perform manual testing on web-based business applications, including Accounting, Human Resources, Payroll, School Management, Point of Sale, Inventory, ERP, and other related systems.

The QA will work closely with developers, project managers, implementation teams, and end users to ensure that system features meet business requirements and are reliable before release.

Expected Profile of Candidates
Qualifications:
  • Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Accounting, Business Information Systems, or a related field.
Work History:
  • Manual software testing or quality assurance for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
  • Experience testing business applications such as Accounting, HR, School Management, POS, ERP, Inventory, Payroll, or other related systems.
  • Good understanding of the software development life cycle and software testing life cycle.
  • Ability to understand business processes and system workflows related to Accounting, HR, Payroll, School Management, POS, Inventory, and ERP systems.
  • Ability to review business requirements, functional specifications, and user stories.
  • Ability to prepare test plans, test scenarios, test cases, checklists, and test data.
  • Experience performing functional, regression, integration, usability, and user acceptance testing.
  • Ability to verify calculations, reports, transactions, approval workflows, user permissions, and system configurations.
  • Ability to identify, reproduce, document, and track software defects clearly.
  • Basic knowledge of SQL and database validation is an advantage.
  • Basic knowledge of API testing using Postman is preferred.
Soft Skills
  • Strong analytical, problem-solving, and attention-to-detail skills.
  • Good communication, documentation, and teamwork skills.
  • Ability to coordinate with developers, business analysts, implementation teams, and end users.
  • Ability to manage assigned tasks, meet deadlines, and work with minimal supervision.
  • Willingness to learn new business domains, systems, and testing tools.
 
 

Sales & Marketing Officer

Position Circumstances
  • Career Category: Sales / Marketing, Communications, Business Administration
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary
Duties & Responsibilities:
  • Manage and work with social media
  • Assist the supervisor in planning and develop marketing strategy
  • Participate in the marketing booth camp during the event and fair
  • Promote company service via Facebook page and other social media
  • Report plan and data to related departments and supervisor
  • Follow up with consumers
  • Dialing phone calls with customers
  • Implement sale strategy to develop the sales growth and achieve sales targets
  • Plan, implement, control, and evaluate sales promotion activities
  • Collaborate with the designer to design attractive marketing materials
  • Collaborate with other main partners and firms to benefit marketing strategies
  • Owns the relationship with digital stakeholders and agencies, and is the go-to resource for all digital marketing activities, including setup and management of accounts
  • Work closely with the Central Marketing and Sales Supervisor and external agencies to drive an integrated digital strategy across all channels, with an eye on ROI and understanding the customer journey to maximize results
  • Refine and revise the digital marketing mix, in line with key objectives and budgets, Marketing, Sales, and Communications.
  • Regularly monitor competitor performance to support the organization's development plan and marketing initiatives
  • Look for ways to strategically differentiate the Campus in a competitive category, which is relevant and engaging to the key target segments in all markets
  • Project manages the marketing and promotional activity for the organization (including events, digital marketing, advertising, PR, sponsorship, etc.), which focuses on prospective parents and students. Identify and execute relevant community-based initiatives in which the organization can play a relevant part, to support awareness / positive brand perception, etc.
  • Identify (school and non-school based) feeder relationships within the local community and establish close working partnerships to generate new enquiries
  • Support the Marketing Executive in managing the marketing spend and ensure activities are planned and executed within agreed budgets
  • Work closely with the Events management officer to organize and promote admissions events (Open Days, study abroad seminar, and a series of event etc.) and align the required organizational support in conjunction with the team
  • Work closely with the Manager, maintain the content for the organization's website (keep it up-to-date with recent news items), and champion opportunities for enhancement
  • Develop communication channels, including the use of 'Social Media' to promote recruitment and retention
  • Develop and manage production of all external marketing collateral, including prospectus and direct marketing activities
  • Working closely with the Senior Manager, support the management of all PR based media
  • Relations relating to promotion of the school, including proactive message placement through drafting of press releases
  • Releases and establishes positive relationships with representatives from local media channels to enhance the reputation of the organization
  • Work on the report of the Study Abroad market, examination, and English language learning course
  • Another task signed by the supervisor.
Benefits:
  • Free Cambridge English Course at Campus UK
  • Annual Trip
  • Promotion opportunity
  • Friendly working environment
  • Be a Cambridge and IELTS| British Council Invigilator
Expected Profile of Candidates
Languages:
  • English - Good
Qualifications:
  • Bachelor's Degree in Business Administration, Marketing, and other related fields
Skills & Knowledge:
General & Technical Skills
  • Be able to use Microsoft Office, social media, the Internet, and Email.
  • Good command of English
Soft Skills
  • Good Manner
  • Be initiative, creative, challenging, responsive, industrious, and honest.
  • Be able to work under pressure and in different environments.
  • Take responsibility and accountability, and be an honest and active listener
 
 

Front Desk Officer

Position Circumstances
  • Career Category: Customer Service/Support, Communications
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary

Schedule: Full Time ( Night Shift)

Nationality: Cambodia

Duties & Responsibilities:
  • Main Duties and Responsibilities
  • Welcome and assist visitors, clients, and guests in a professional and friendly manner.
  • Manage the front desk reception area and ensure a positive first impression of the company.
  • Answer, screen, and direct incoming phone calls to the appropriate departments.
  • Handle incoming and outgoing correspondence, including emails, letters, and courier services.
  • Maintain visitor records and ensure compliance with company procedures.
  • Coordinate meeting room bookings and prepare reception areas for meetings and events.
  • Provide administrative support, including filing, data entry, document preparation, and record management.
  • Respond to customer inquiries and provide accurate information about the company's products and services.
  • Assist the Sales Team in handling customer inquiries, leads, and appointment scheduling.
  • Follow up with prospective and existing customers to support sales activities and maintain customer relationships.
  • Prepare sales quotations, proposals, contracts, and other sales-related documents as assigned.
  • Support the sales team in updating and maintaining customer databases and sales records.
  • Coordinate with internal departments to ensure timely processing of customer requests and sales transactions.
  • Assist in organizing sales events, exhibitions, open houses, and promotional activities.
  • Support social media and digital communication activities by responding to inquiries and directing leads to the sales team.
  • Monitor and report customer feedback, inquiries, and service issues to management and the sales team.
  • Prepare periodic reports on visitor traffic, customer inquiries, and sales support activities.
  • Maintain office supplies and coordinate administrative requirements for the front office.
  • Ensure reception and customer waiting areas are clean, organized, and presentable at all times.
  • Build and maintain positive relationships with customers, business partners, and stakeholders.
  • Support marketing and promotional campaigns by distributing materials and providing information to visitors and customers.
  • Collaborate with the Sales and Marketing teams to achieve customer service excellence and sales objectives.
  • Maintain confidentiality of customer and company information.
  • Perform other duties and responsibilities assigned by the Supervisor, Sales Manager, or Management
  • Key Role Focus
  • Front Desk & Reception Management
  • Customer Service & Relationship Management
  • Administrative Support
  • Sales Coordination & Lead Follow-up
  • Event and Promotion Support
  • Records Management & Reporting
Benefits:
  • Free Cambridge English Course at Campus UK
  • Annual Trip
  • Promotion opportunity
  • Friendly working environment
  • Be a Cambridge and IELTS| British Council Invigilator
Expected Profile of Candidates
Languages:
  • English - Good
Skills & Knowledge:
General & Technical Skills
  • Value education
  • Good command in English
  • Good verbal and written expression in English.
  • Be able to use Microsoft Office, Social Media, Internet and Email
Soft Skills
  • Good sympathy
  • Eager to learn new things.
  • Be able to work under pressure and different environments
 

How to Apply

Interested Candidate, please send your CV and Cover letter to Email or submit it directly to the company address provided in the contact details.

 

Contact Details

Office Address
  • No. 6, Street 574, Sangkat Boeng Kak Ti Pir, Khan Tuol Kouk, Phnom Penh, Cambodia
 
Contact Name
  • SpringBoard4Education (Cambodia) Co.,Ltd
 
Email