Administrative Associate
Position Circumstances
- Career Category: Admin / Supervisory, Business Administration, Communications
- Schedule:Full-time
- Salary: $400
Associate Level – Up to 400 USD
Duties & Responsibilities:
- Like meeting new people and bringing smile to everyone? Join the largest and most respected translation and visa case consualtion firm in Cambodia if you can do the following:
- Provide courteous and relevant salutation and introduction to each visiting customers, partners, and suppliers
- Deliver an exceptional and welcoming experience to customers onsite such as serving beverages as needed
- Gather information and guide customers to provide the information on the checkin form and produce daily record
- Manage company’s fixed assets and inventory of each department
- Procure to restock when daily necessities are needed in advance in cooperation with related department
- Provide associates with equipment for mission and company-designated activities with proper tracking and signature of receipt
- Coordinate with suppliers for purchase of assets and printing, and coordianate payment for the purchases
- Share related information and coordinate with related team members of other department as part of the workflow and report daily results to the company-designated database entry point
- More duties as the company-supporting team evolve.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree
- Undergraduate Degree in communication, business, management, or related degree
Work History:
- Reception or customer service field for 1 year is preferred
Skills & Knowledge:
General & Technical Skills
- Excellent communication skills in Khmer and at least fairly fluent in speaking and writing English
- Computer competency in Word, Excel, Outlook, and other common tools
- Basic analytical skills to assist with reporting, tracking, and improving customer experience.
Soft Skills
- Super friendly personality and high level of patience
- Ability to adopt, learn, and provide solutions in a constructive and proactive fashion with diverse types of clients and colleagues
- Openness to learn new skills and accept constructive feedback
Sales Operations Associate
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
Join First-Class Solutions, a leading and constantly evolving translation, interpreting, and visa case consultation firm in the kingdom, to bring smile to customers being part of an elite team to carry out the following duties:
Duties & Responsibilities:
- Provide courteous and relevant salutation and introduction to clients, primarily international NGOs, gov’t agencies, and private sector.
- Access clients’ needs, collect necessary information to produce official quotations to submit via email and other authorized platforms.
- Build strong relationship with clients from the start of the Customer Journey to after-sale support by value proposition and trust on quality, and circumstantial flexibility.
- Coordinate with internal and external resources to explore and identify most cost-effective and capable personnel for each project undertaking and deployment.
- Negotiate pricing, make necessary and timely and proactive adjustment in response to client’s budget constrain using strategic communication with clients.
- Ensure project and personnel are properly and adequately informed about deadlines, locations, and client-specific requirements, and have necessary project documents in hands.
- Visit project site / meet assigned team prior to official conduct, when necessary, to confirm suitability, address uncertainty, or resolve minor to major debilitating issues.
- Share related information and coordinate with related team members of other department as part of the workflow and report daily results to the company-designated database entry point.
- More duties as the client-centric team evolve.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in Business, Marketing, Communications, Public Relations, Tourism, or a related field.
Work History:
- Operations, or front office support for 2 years
Skills & Knowledge:
General & Technical Skills
- Good business communication skills in writing and speaking.
- Computer competency in Word, Excel, Outlook, and other common tools.
- Basic project management knowledge and ability to work independently on routine assignments as well as collaboratively within diverse teams.
- Basic analytical skills to assist with reporting, tracking, and improving sales operations.
Soft Skills
- Ability to adopt, learn, and provide solutions in a constructive and proactive fashion with diverse types of clients and colleagues.
- Careful attention to detail and accuracy in handling sales data and documentation
- Ability and willingness to acknowledge errors and accept guidance from colleagues and managers without holding a grudge.
- Excellent organizational and time‑management skills to manage multiple tasks and priorities effectively.
- Willingness to support mission duties and operational needs when required.
