Administrative Assistant / Receptionist
Position Summary Expectations - Duties, Responsibilities
Schedule: full-time, weekends
What we offer
We care about our team members and make our best efforts to provide a fulfilling and healthy working environment. We offer:
- 18 days of annual leave; paid sick leave
- Mental health sick leave days
- Inclusive and modern work environment
- An open door policy for any concerns you may have
- Personal fulfillment by being part of a solution-oriented animal welfare organization
- Long-term employment
- Who we need
- ARC seeks an experienced Administrative Assistant / Receptionist, as follows:
- As an Admin Assistant, you join our admin/office team Wednesday - Sunday from 8am -12pm and 2pm - 6pm. In your first month, you will be working Monday - Friday for training purposes. Then you will change your shift to Wednesday to Sunday.
- You are experienced in working in a fast-paced office environment and providing high standard customer service with excellent English and Khmer proficiency.
- Daily, you will answer phone calls and messages via online platforms, and welcome visitors throughout the day. Despite the large number of social interactions, you have a unique ability to remain on top of your workload and provide individualized and friendly care for all.
- Part of your work will consist of assisting the administrative team with financial preparations, translations, clinic scheduling and supply orders.
- You are an ideal fit if:
- You provide such great customer service, that visitors look for you once they arrive at ARC.
- You appreciate the excitement and you are aware of challenges of a fast-paced working environment.
- You communicate fluently and politely in English and Khmer and are able to provide high standard translations within a short period of time. Your English and Khmer typing skills are fast and confident.
- Whenever you encounter a problem you are not familiar with, you are able to find a good solution independently.
- You like to organize your life, create checklists and plan ahead. You have a “get it done” attitude and despite being a “busy-bee” you feel relaxed and stress-free.
- You can anticipate what your team needs and complete it before someone else notices.
- You are a student of life, striving to learn when and whatever you can. You are eager to learn about animal welfare and the basics of veterinary care.
- When receiving instructions, you carefully follow them step by step. Once completed, your work is error-free and complete.
- You seek long-term employment.
- You love the company of animals and enjoy working next to them daily.
