Introduction

The Employer Dashboard serves as the central hub for managing all key activities, services, and updates related to an employer’s profile. It brings together the most important features in one convenient page, enabling members of an employer profile to easily track applications, advertisements, billing information, and support requests. The dashboard also helps ensure security compliance by requiring users to log in to receive notifications and manage their organization’s account activities.

Prerequisites

Before accessing the Employer Dashboard:

• You must be a member of an employer profile.
• You need to log in to your account associated with that employer profile.
• Ensure that your email address is verified to receive important notifications.

Main Features

1. Latest Notifications
2. Stay up to date with alerts and updates related to your employer profile, such as pending requests, support responses, or new applications.
3. Service & Support
4. Track and manage service requests or support tickets directly from your dashboard. Monitor their progress and follow up on any unresolved cases.
5. Advertising
6. View and manage your company’s active advertisements. Quickly access linked adverts and monitor their performance or expiration dates.
7. Recruitment
8. Track job seeker applications by status — whether they are new, in review, shortlisted, or completed. This provides a quick view of ongoing hiring activity.
9. Billing
10. Review and manage all billing-related products and invoices. Access payment details or download invoice settled directly from your dashboard.
11. Employer Profile
12. Keep your company profile updated. Edit essential details, add descriptions, and ensure that your employer page remains attractive to job seekers.

Step-by-Step Instructions

1. Log In to Your Account
2. Go to the login page and enter your employer credentials.
3. Once logged in, you’ll be directed to your Employer Dashboard (the default landing page).
4. Review Notifications
5. Check the Latest Notifications section to see system alerts, messages, or updates requiring your attention.
6. Manage Support Requests
7. Go to Service & Support to view open or resolved tickets.
8. Click on any ticket for full details or to submit additional comments.
9. Track Advertisements
10. Open the Advertising section to review active job postings or classified ads.
11. Click an advert to edit, renew, or remove it.
12. Monitor Recruitment Activities
13. Use the Recruitment section to track job seeker applications.
14. Filter by status to identify where each candidate is in the hiring process.
15. Access Billing Information
16. Select Billing to view invoices, payment history, and billing products linked to your profile.
17. Update Employer Profile
18. Navigate to Employer Profile to edit company information, upload new media, or review profile visibility.